How can we help?
The most common questions about the app. If you can’t find an answer, write to us.
Setting up your yard
Where do I add my stalls?
Under More → Business details you add stalls, paddocks, open barn and pastures with capacity.
How do I set up arena time?
In the same area, add indoor arena, outdoor arena, lunging ring or horse walker as facilities with their capacity. Arena time is then an appointment type.
How do I adapt the app to my yard?
Under More → Settings you choose a colour theme and Today cards. You set your business name and logo in the business details.
Owners and horses
How do I invite owners?
In the Clients tab, tap + and choose “Invite by email”. Owners enter their contact, horse and health details online themselves.
How do I send the intake form?
In the client profile under Documents you send the intake form by email.
How does a horse get a stable log?
Every horse has a stable log in its profile. Add entries with an interval there, for example farrier every 6 weeks.
Contracts and billing
How does the livery contract work?
On the stable board you create a livery with price, extras, term and space. You can send the contract as a PDF and have it signed online.
How do I bill the month?
On the stable board choose “Bill month”. A draft invoice is created per owner for you to check and send.
Is the contract template legally watertight?
It is a template, not legal advice. Have it checked by a lawyer for your business.
Account and data
Where is my data stored?
On your device. For sync and the client portal you can optionally connect a server account. You can create a backup file under More → Settings → Data & backup.
How does the free trial work?
Choose your plan in the app and confirm through the App Store or Google Play. The first 7 days are free; cancel within that time and you pay nothing.
How do I cancel?
Subscriptions run through the App Store or Google Play and are cancelled there in your subscriptions.
How do I delete my account?
See the Delete account page.